Our National Lifetime Guarantee on Repairs
As a member of the CSN network, we stand behind our work and guarantee our repairs. Our guarantee applies at over 300 CSN locations across Canada.
Here’s the exact wording from the document given to every customer with their repairs.
Our Limited Lifetime Warranty
Enjoy complete peace-of-mind knowing that your vehicle is being repaired hassle-free. Rest assured that our highly qualified collision repair specialists, and our reputable facility, will always deliver on the promise. It is a promise to provide an honest, quality repair that is built on confidence, trust and integrity.
We stand behind our quality and workmanship. Each CSN Collision Centre offers a Limited Lifetime Warranty on all repairs performed. Having your vehicle repaired at one of our facilities across the country guarantees that the repairs performed meet or exceed industry standards. We deliver complete satisfaction.
The CSN Collision Centre is independently owned and operated. It is solely and exclusively responsible for the warranty and workmanship on this specific repair. Therefore, in the event that you require warranty repairs, you are encouraged to visit the original CSN Collision Centre where the repairs were completed. However, any and all CSN Collision Centre Members across the country will honour this warranty. This warranty applies to the herein listed customer, and it continues for as long as he/she owns this vehicle. It is non-transferable, and it covers labour and materials completed by this CSN Collision Centre. Parts and sublet are subject to its original manufacturer’s warranty.
This warranty does not cover rust or rust repairs, normal wear and tear, or damage due to environmental factors (i.e. gravel chips). It does not cover improper maintenance, abnormal use, negligence, subsequent damage, fire or other casualties, and does not cover repairs not performed by this CSN Repair Facility. If repairs are altered by anyone other than staff of a qualified and active CSN Collision Centre, this warranty is null and void.
This warranty does not cover any expense for loss of use of your vehicle, any liability to your vehicle or any liability to you or others for bodily injury or property damage. This warranty does not cover any other incidental or consequential damages incurred by faulty repairs. No other warranty is provided or authorized, except for the above written warranty and specific exclusion issued by this CSN Collision Centre.
Any other inquiries or concerns, please visit: www.csninc.ca