A Better Auto Service Experience for Ottawa Drivers
Turpin-Capital Collision centre provides complete collision repairs, mechanical services, auto glass replacement and repair, and complete interior and exterior detail services. Now part of Ottawa’s Bemac group, Turpin was purchased along with Capital Collision Centre and Demers Collision. With the three new facilities, we now have a total of 60,000 square feet of space and 5 convenient locations.
When you bring your vehicle in, you will be greeted by a member of our bilingual, knowledgeable and courteous staff. They will walk you through the steps of our repair process and answer any questions you may have.
Approved By Your Insurance Company
As a member of the Direct Repair Program (DRP), all auto insurance companies in Canada recommend us. It means we have passed their requirements checks and offer a lifetime warrantee on repairs, a clean facility and top customer service. It also means there are no hassles or unnecessary delays for you. Because we’re pre-approved, a lot of the paperwork is already taken care of and your claim is processed faster. Learn how the claims process works.
“Phenomenal service. Great work…My car looks brand new again. They took care of everything and even helped me navigate the insurance process. They are very thorough and did a super job. Absolutely use Turpin if you need any body work done.”
– Sylvie-Anne, Google, December 2018
Guaranteed Repairs – Wherever You Go in Canada
We guarantee the highest quality workmanship in the city, backed by our CSN Lifetime Warranty. If you’re on the road, there are over 300 CSN locations across Canada who will back up our guarantee.
The Largest Shop East of Toronto
Our larger, integrated facilities, expert team and efficient processes mean you get top quality work. You also get your car back faster.
To help make your car repair experience a great one we provide:
- A comfortable customer lounge
- On-site car rental
- Customer service shuttle
- Complete car detailing — FREE with every repair!
Turpin-Capital Collision Centre
1615 Laperriere Ave.
Monday to Friday: 7:30 AM – 5:00 PM
We Recycle Everything!
Ottawa is a gorgeous city, with lots of parks and plenty of fresh water. Visitors often comment on how clean it is, and we want to keep it that way.
Everyone on the Bemac team, from the owners and managers to the technicians and customer service staff all take pride in the fact that we’re the greenest independant repair shop in the city. In fact, Bemac was the first business of our kind to win an environmental leadership award. After all, we live in Ottawa too and we want to keep our city clean and safe for our families and friends.
We never throw out anything that can be reused, unless to do so would compromise the safety of our customers or the quality of our work. That still leaves plenty of room for us to make sure our scrap metal and paint doesn’t end up in our landfill.
Here are some of the materials we recycle:
- Liquid waste
When you take your car in to Bemac, you know there is no greener choice available.
Recycling Pays Off – In Savings
Recycling and savings often go hand in hand. The City of Ottawa’s recycling program, for example, saves about $8 million dollars a year.
At Bemac it’s no different. While we would recycle anyway to help keep our city clean, we also know that reducing costs is important too. When we reduce our costs, we are able to pass the savings on to you.
No one wants to spend money they don’t have to, and with Bemac you go green two ways: for the environment and for the cash you get to keep in your wallet.
That’s the kind of win-win situation everyone likes!
Collision Solutions Network
At Bemac, we stand behind our work, and we don’t stand alone.
We’re part of the Collision Solutions Network (CSN), a coalition of over 300 auto body repair shops across Canada. The CSN certification means that our customers can expect high quality repairs that are backed by an unbeatable warranty.
Canada-Wide Lifetime Coverage
Being a part of the CSN gives our customers access to the CSN’s National Lifetime Warranty, which means that when you get your car repaired at Bemac, your repair is guaranteed across the country.
Moving? No problem. If something goes wrong with the repair, you’ll only need to stop at one of the local CSN-certified auto body repair shops and you’ll be taken care of.
Additionally, all Bemac’s repairs are covered for the lifetime of your vehicle. That’s right, as long as you own your car, you’ll get our Canada-wide coverage.
The CSN Guarantee
The CSN doesn’t let just anyone in its network. All CSN-certified facilities are required to pass exacting standards before they can hang its logo in their window. That’s probably why CSN-certified repair shops proudly proclaim a 98% customer satisfaction rate.
You can expect the same quality of service in any of the over 300 repair shops located across Canada. Every CSN location adheres to the following standards:
- High quality staff
- Assistance with insurance claims
- Clean, modern facilities
- Great customer service
- Cutting-edge knowledge, shared between all CSN members
- 3rd-party monitored service
- 24-hour towing
- Ongoing training
You’ll find all of that at Bemac, and more. Our 24 Point Collision Repair Process is vetted by the CSN to ensure exceptional quality. Our world-class facility is designed to offer the best in modern car repair.
Canada’s Biggest Repair Network
The CSN started out small, but has grown enormously in the 15+ years it has been in operation. It started in 2002 as a group of like-minded Toronto repair shops. They wanted to create a way to help customers tell the good repair shops from the bad.
Now, the CSN has grown to include over 300 locations across the country, making it the largest network of independently owned and managed auto repair shops in Canada. Every year, 70,000+ vehicles pass through CSN facilities. And every one of them is backed by the National Lifetime Warranty.
Car Service You Can Trust
Whether you’ve just had an accident, or your car needs a tune up, trust Bemac for your auto repair. The CSN sign in our window certifies that you’ll get the best service possible, all guaranteed with the National Lifetime Warranty.