Find a Location

Towing Hotline: 613.728.1908

About Us

Ottawa’s Premier Auto Body, Collision Repair, and Service Facility.

For over 50 years, Bemac Collision and Service has supported Ottawa drivers by offering the best quality craftsmanship and award-winning customer experience every time. We are pleased to offer customers a complete range of automotive services, from auto body repair to winter tire storage and everything in between.

Our four locations across Ottawa-Gatineau have a combined 60,000 square feet of space – which means no matter what your automotive or mechanical issue, you will not be turned away.

Our flagship store at 1615 Laperriere boasts a seven acre, video-controlled lot, and a combined total of more than 40 mechanical, auto body, paint, detailing and wash stations! With the most experienced professional technicians in the city working for you, you will be back in the driver’s seat faster than you thought possible.

Locally owned and operated, we are proud to be a part of this community and are always looking for ways to give back. You can read about some of our current community-based initiatives here.

Green Program

Reducing Waste and Keeping Our City Clean.

Bemac was the first independent collision centre in Canada to win an environmental leadership award.

From scrap metal to paint, we don’t throw anything away unless we absolutely cannot recycle it again without compromising quality or safety. Part of the reason for this is to reduce your costs; by reducing waste, we save you from spending money you don’t need to spend. But by being green in everything we do, we ensure that we’re also not harming the city we live in.

We Recycle Everything!

  • Steel
  • Aluminum
  • Paper
  • Liquid waste, etc.

Ottawa is fortunate to have beautiful parks, green spaces and abundant fresh drinking water and we want to keep it that way. Our owners, managers and technicians all pride themselves on running an immaculate, green shop. After all, as lifelong Ottawa residents, we work and play in same neighbourhoods that you do.

By taking your car to Bemac you can rest assured that your car is in the hands of Ottawa’s most environmentally responsible automotive service provider.

Our National Lifetime Guarantee on Repairs

As a member of the CSN network, we stand behind our work and guarantee our repairs. Our guarantee applies at over 300 CSN locations across Canada.

Here’s the exact wording from the document given to every customer with their repairs.

Our Limited Lifetime Warranty

Enjoy complete peace-of-mind knowing that your vehicle is being repaired hassle-free. Rest assured that our highly qualified collision repair specialists, and our reputable facility, will always deliver on the promise. It is a promise to provide an honest, quality repair that is built on confidence, trust and integrity.

We stand behind our quality and workmanship. Each CSN Collision Centre offers a Limited Lifetime Warranty on all repairs performed. Having your vehicle repaired at one of our facilities across the country guarantees that the repairs performed meet or exceed industry standards. We deliver complete satisfaction.

The CSN Collision Centre is independently owned and operated. It is solely and exclusively responsible for the warranty and workmanship on this specific repair. Therefore, in the event that you require warranty repairs, you are encouraged to visit the original CSN Collision Centre where the repairs were completed. However, any and all CSN Collision Centre Members across the country will honour this warranty. This warranty applies to the herein listed customer, and it continues for as long as he/she owns this vehicle. It is non-transferable, and it covers labour and materials completed by this CSN Collision Centre. Parts and sublet are subject to its original manufacturer’s warranty.

This warranty does not cover rust or rust repairs, normal wear and tear, or damage due to environmental factors (i.e. gravel chips). It does not cover improper maintenance, abnormal use, negligence, subsequent damage, fire or other casualties, and does not cover repairs not performed by this CSN Repair Facility. If repairs are altered by anyone other than staff of a qualified and active CSN Collision Centre, this warranty is null and void.

This warranty does not cover any expense for loss of use of your vehicle, any liability to your vehicle or any liability to you or others for bodily injury or property damage. This warranty does not cover any other incidental or consequential damages incurred by faulty repairs. No other warranty is provided or authorized, except for the above written warranty and specific exclusion issued by this CSN Collision Centre.

Any other inquiries or concerns, please visit: www.csninc.ca

The Collision Solutions Network

Our Membership in Canada’s Largest Network of Independently Owned Collision Repair Centres Means National Lifetime Coverage on All Your Repairs.

The Collision Solutions Network was founded in 2002 by a group of four Toronto collision repair centre owners. Their mission was to assist owner-managed collision repair centres in providing customers with the best possible service through ongoing training, knowledge-sharing and performance assessments.

CSN has since grown into Canada’s largest network of independently owned and operated collision repair centres, with over 270 locations across the country.

This network of owner-managed facilities repairs over 60,000 vehicles every year and its members, including Bemac Collision and Service, deliver a customer satisfaction rating of 98%.

CSN’s National Lifetime Warranty backs up our commitment to excellence on all repairs—this quality guarantee is recognized at any CSN member facility anywhere in Canada.

CSN’s strength lies in its members’ commitment to continuous improvement, quality craftsmanship and customer service built on trust and integrity.

To learn more about past customer experiences, click here to read Bemac reviews.

Training + Certifications

We’re “Car Guys” So You Don’t Have to Be

Our team comprises some of the best trained mechanics, automotive technicians and auto body specialists in Ottawa. They have a deep love of taking care of cars, and our customers report that this shows in the quality of our work.

i-Car

Our technicians are certified with iCar, a training and certification program that ensures they are capable of doing repairs correctly, and of advising you of potential issues that should be dealt with. All of our technicians are a part of the continuing education program so that they are adept with the latest tools and techniques.

Our Accreditations

Bemac is accredited with the following organizations.

CAA Approved

Bemac is a CAA approved auto repair shop. You can find us listed in the CAA directory.

Rated A+ with the Better Business Bureau

We have been accredited with the BBB since 1997 and have consistently maintained an A+ rating.

Part of the CSN Collision Network

As part of Collision Solutions Network, you’re covered no matter where you drive in Canada. You get a lifetime warranty on repairs and there are over 270 CSN facilities in Canada.

A CCIAP Facility

Bemac is accredited through the Canadian Collision Industry Accreditation Program for our structural repair capabilities.

 Winner of the 2017 Award of Excellence

Presented to us from CSN in recognition of our on-premise customer experience.