CSN Carrosserie Demers
- Address: 174 rue de Varennes. Gatineau, QC, J8T 8G3
- Monday to Thursday: 8:00 AM - 5:00 PM
- Friday: 8:00 AM - 3:00 PM
After a collision, the last thing you want is to explain the damage twice because the shop only works in one language.
BEMAC has served drivers on both sides of the river since 1960 with our fully bilingual team, and we are recognized by insurers in both Quebec and Ontario.
Request a Quote or call (819) 561-5550.
A Better Experience for Gatineau Drivers
Gatineau drivers bring their vehicles to CSN Carrosserie Demers at 174 rue de Varennes for complete auto body repair without crossing into Ontario.
Our shop serves Hull, Aylmer, Gatineau, and Buckingham. From the estimate to the final handover, every part of your visit can be done in French or English.
That bilingual service matters most where it is easy to lose detail in translation: describing how the accident happened, understanding what the repair involves, and reading the fine print on a claim. Here, none of it gets lost.
Our Auto Body Services
The full range of collision and refinishing work is handled at this location:
- Collision and structural repair
- Paintless dent repair
- Panel replacement, scratch and rust removal
- Refinishing, colour matching and paint touch-ups
- Paint protection film that also makes your car last longer
- Auto glass and windshield repair
- Detailing
- Automotive service
Why Gatineau Drivers Choose Bemac
For drivers on the Quebec side, the deciding factor is service in both English and French from people who do this work every day.
Around that, BEMAC brings the credentials you want after a serious repair: I-CAR Gold Class technicians, more than 15 manufacturer certifications, and a record going back to 1960.
Every repair carries the CSN National Lifetime Warranty, redeemable at over 270 CSN shops across Canada. We are CAA-approved with a BBB A+ rating. Detailing is complimentary with your repair, and rental and shuttle service are available so you are not stuck waiting.
Our 24-Point Collision Repair Process
The same 24-point collision process runs at Carrosserie Demers as at every BEMAC location, and at each step, you can ask questions and get answers in your preferred language.
After authorization and insurance coordination, the vehicle is disassembled, reinspected, repaired on calibrated structural equipment, refinished to the factory colour, then reassembled, aligned, road-tested, and detailed before it is returned to you.
We Work With Your Insurance
BEMAC is a Direct Repair Program facility recognized by insurers in both Quebec and Ontario, and we manage the claim directly with your insurer.
For Gatineau drivers, that also means the paperwork and the back-and-forth with the adjuster are handled bilingually, so a detail does not slip due to a language barrier.
Customer Reviews
Chris Omusi
I couldn’t have chosen a better body shop to fix my car. The job was done with perfection and delivered on time. I was quite pleased and satisfied. The reception area is clean and customer service is absolutely great!!
Sean Campbell
Had an incident where someone backed out into my front fender, quarter panel, and wheel well. Got the car back a day before it was due to be finished. Very professional and flawless job, you wouldn’t even know I got hit.
Steph Wilson
Excellent experience. Courteous staff. Vehicle ready when they said it would be. I was very surprised and extremely impressed that they vacuumed the interior and washed the exterior. Wow.
Frequently Asked Questions
Check that everyone is unharmed, move clear of traffic, and record the damage and all other drivers’ details. Then, call (819) 561-5550. We can complete the repairs at Carrosserie Demers or arrange a tow, with all communications in French or English.
Yes. We’re recognized by insurers in Quebec and Ontario and handle the claim directly with your insurance company, in English and in French.
That depends on the damage and the availability of parts. You’ll be given a target completion date once the repair is approved, and we’ll keep you informed if anything changes.
Yes, every repair is backed by the CSN National Lifetime Warranty, good for the entire length of your vehicle ownership and honoured at 270 CSN shops in every province.
Yes. A rental vehicle or the shuttle is available on-site to keep you mobile while the work is being done.
Request a quote online or call (819) 561-5550. Bring the vehicle to rue de Varennes, and our bilingual team will assess the damage and explain the next steps.
